Integrations Overview
Profound Health connects clinics, payers, communication channels, and AI services through deterministic APIs. Start here to explore the integration catalog, onboarding expectations, and monitoring hooks. Deep dives: pVerify eligibility workflow and notifications via Twilio/SendGrid.
EHR Connectivity
Epic, Athena, eCW, and more with SMART on FHIR, HL7, and custom connectors mapped to Supabase schemas.
Notifications
Twilio SMS/voice and SendGrid email templates with delivery tracking and escalation policies.
Eligibility & Billing
Automated payer eligibility via pVerify and Stripe webhook workflows for revenue capture.
Onboarding Checklist
| Step | Owner | Notes |
|---|---|---|
| Credential exchange | Partner Ops + integration vendor | Store secrets in Infisical with rotation cadence |
| Sandbox validation | Integrations engineer | Replay synthetic payloads before production cutover |
| Monitoring setup | Platform | Connect webhook logs to audit trail and alerting |
| Contract artifacts | Legal/Compliance | Ensure BAAs or service agreements cover data scopes |
Change Management
All integration config lives in Supabase tables or Pulumi stacks. Avoid manual dashboard tweaks; update the repository instead for deterministic rollbacks.
Last updated October 1, 2025 by Profound Health.
