PCP Quickstart
Roles & Responsibilities
| Area | Profound | Partner |
|---|---|---|
| Patient identification | Suggest via registry insights | Approve outreach / refer in‑visit |
| Consent | Provide compliant language | Obtain and document |
| Warm handoff | Provide BHCM + room | Initiate during visit (tablet) |
| Minutes capture | Operate tools, roll up | Encourage documentation adherence |
| Case review | Psychiatrist consult + notes | PCP actions on recommendations |
| Billing | Prepare CoCM claims drafts | Submit CoCM claims and reconcile |
Day‑One Clinic Flow
- Front desk flags eligible patients (PHQ‑9 ≥ threshold, prior notes, or PCP judgment).
- PCP opens tablet, taps “Warm Handoff,” and introduces BHCM.
- BHCM joins within 3 minutes, engages patient, and schedules follow‑up.
- Minutes captured; consent confirmed if not on file.
- PCP receives concise recommendations after psychiatrist case review.
Go‑Live Checklist
- SSO provisioned and tested (PCP, BHCM, clinic leads).
- Tablet enrolled in MDM and signed in to clinic account.
- Measurement cadence configured (PHQ‑9, GAD‑7; others as needed).
- Escalation paths confirmed (on‑call, crisis contact, IT support).
- Billing configuration verified (You Bill CoCM; artifact delivery tested).
Last updated October 1, 2025 by Profound Health.
