eClinicalWorks

eClinicalWorks integrations use the EHX FHIR and custom SOAP APIs depending on practice licensing. We focus on read access for continuity of care while partners pilot CoCM.

Capabilities

• Import patient demographics, encounters, and CCD documents.
• Receive appointment schedules to trigger proactive outreach.
• Optional: push visit summaries back as signed PDF attachments.

Implementation Tips

• eCW often requires IP allowlisting-submit Profound Health’s static egress addresses during onboarding.
• SOAP APIs return XML; we normalize responses via a deterministic parser and store the raw payload for audit.
• Some installations expose non-standard field names; we map partner-specific variations in configuration tables rather than branching code.

Limitations

• Write-back for problem lists and medications varies by deployment; confirm capability per practice.
• Historical data extracts may need manual coordination with eCW support.

Contact the Partner Ops team for current onboarding timelines and supported modules.